BPO Services

Maximize Your Business Growth with Expert Sales and Marketing BPO Services

Whether you're a nonprofit, a startup, or an established business, CCJM Solutions helps you elevate your sales and marketing strategies. Our comprehensive Business Process Outsourcing (BPO) services include email campaign development, cold calling, telemarketing, contact center solutions, landing pages, and more. We work as an extension of your team, developing customized strategies that drive customer acquisition, increase revenue, and streamline operations—allowing you to focus on what you do best.

Enhance Your Fundraising with CCJM Solutions' BPO Services

We offer a range of BPO services designed to streamline your marketing, sales, and/or fundraising processes and improve customer/donor experiences. From developing cloud call centers and providing remote customer service support to creating targeted campaigns and managing databases, we have the expertise to enhance your fundraising outcomes. Let us help you achieve your business goals with our tailored BPO solutions.

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Our Consulting Services include:

AWS Cloud Adoption Framework (AWS CAF) accelerates your organizations cloud readiness with best practices across different business capabilities to ensure your applications are cloud ready.
AWS Cloud Development Kit (AWS CDK) is a framework that our developers use to deploy cloud resources in our clients preferred programming languages.
AWS Well-Architected Framework is used by our cloud architects to build secure, high-performing, resilient, and efficient infrastructure for a variety of our clients' applications and workloads. Built around six pillars—operational excellence, security, reliability, performance efficiency, cost optimization, and sustainability—AWS Well-Architected provides a consistent approach for customers and partners to evaluate architectures and implement scalable designs.
The AWS Migration Acceleration Program (MAP) is a comprehensive and proven cloud migration program based upon AWS’s experience migrating thousands of enterprise customers to the cloud. Enterprise migrations can be complex and time-consuming, but MAP can help you accelerate your cloud migration and modernization journey with an outcome-driven methodology.

We can help develop, manage, and migrate your databases to the AWS cloud.

SQL Databases:

MySQL
PostgreSQL

NoSQL Databases:

MongoDB
Cassandra

AWS Database Specialties:

Amazon RDS: a relational database service that supports various database engines, such as MySQL, PostgreSQL, Oracle, and SQL Server.
Amazon Aurora: a relational database service that is compatible with MySQL and PostgreSQL, and offers high performance, availability, and scalability.
Amazon Neptune: a graph database service that supports property graph and RDF models and enables fast and complex queries.
Amazon Redshift: a data warehouse service that allows you to analyze large volumes of data using standard SQL and business intelligence tools.

Amazon Connect for Contact Center Development
- Zendesk Integrations
- Chatbots (Amazon Lex)
- Help (Knowledge) Center Development
Amazon Pinpoint for SMS, Email, and Phone Marketing Campaigns
Business Process Outsourcing (BPO) Services:
- Remote Agent Staffing (24/7 Phone and Email Support)
  - Fundraising
  - Customer Service
AWS Migrations
- Server
- Database
- Applications
Full-Stack Development Services:
- Website
- Apps
- Software
24/7 IT Support:
- Maintenace
- Security
- Support & Management